Frequently Asked Questions
Everything you need to know about your Fiorucci order.
What is your standard shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and standard delivery usually takes 3-7 business days depending on your location.
How do I return an item?
You can return items within 14 days of receipt. All items must be in their original condition, unworn, and with all Fiorucci tags attached to be eligible for a refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for split payments.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
Are your products authentic?
Yes, all products purchased through our official website are 100% authentic Fiorucci items. We take pride in our heritage and the quality of our craftsmanship.
Can I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery status.